Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 11-12 of 12 decisions.
Karima Aous Baiou against Air Canada also carrying on business as Air Canada rouge and Air Canada Cargo - consumer complaint
SUMMARY  Karima Aous Baiou filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her from Montréal, Quebec, Canada to Frankfurt, Germany, on August 3, 2016.  Mrs. Aous Baiou is requesting a reimbursement of $2,075.48: $1,...
10-C-A-2018 | Decision | 2018-02-07
Oswin Paes, Cynthia Fernandes, Nathan Paes and Nigel Paes against Qatar Airways (Q.C.S.C.) carrying on business as Qatar Airways, as Qatar Airways Cargo and as Qatar Executive - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that Qatar wrongfully refused them transportation on the return portion of their round-trip travel on January 1, 2017.  The applicants seek compensation for damages and expenses incurred as...
112-C-A-2017 | Decision | 2017-12-22