Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-3 of 3 decisions.
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the failure by Air Canada to comply with its obligation to provide passengers of Flight No. AC797 with the option to disembark due to a tarmac delay that occurred during the flight from...
68-C-A-2019 | Decision | 2019-10-18
Jo Anne Trudgen, Karla-Jo Trudgen, William Glen Magee, Lynn Marion Georgina Wilcox, Paul Trudgen and Judith Elen Magee against Air Canada - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a delay in the outbound leg of their round-trip travel. The applicants are seeking a 50 percent refund of their tickets, and damages for missing one day of their...
30-C-A-2019 | Decision | 2019-05-27
Edward Clairmont and Brenda Adam against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) concerning the rescheduling of various segments of their round-trip travel with Air Canada from Windsor, Ontario, Canada to Montreal, Quebec, Canada, via Toronto, Ontario, Canada.  The applicants...
4-C-A-2018 | Decision | 2018-01-12