Decisions and determinations
Showing 1-2 of 2 decisions.
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the failure by Air Canada to comply with its obligation to provide passengers of Flight No. AC797 with the option to disembark due to a tarmac delay that occurred during the flight from...
68-C-A-2019 | Decision | 2019-10-18
Jo Anne Trudgen, Karla-Jo Trudgen, William Glen Magee, Lynn Marion Georgina Wilcox, Paul Trudgen and Judith Elen Magee against Air Canada - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a delay in the outbound leg of their round-trip travel. The applicants are seeking a 50 percent refund of their tickets, and damages for missing one day of their...
30-C-A-2019 | Decision | 2019-05-27