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Suha Kormod against Porter Airlines Inc. - Accessible transportation complaint
SUMMARY [1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
LET-AT-C-A-67-2019 | Letter Decision | 2019-10-01