Decisions and determinations
Showing 1-3 of 3 decisions.
SUMMARY  The applicant filed an application with the Canadian Transportation Agency (Agency), pursuant to subsection 172(1) of the CTA, against Air Canada, alleging that it did not provide wheelchair assistance at the Toronto Pearson International Airport (Toronto airport) and the Calgary...
72-AT-A-2019 | Decision | 2019-10-28
SUMMARY  The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to baggage delayed for 24 hours after the arrival of the applicant’s flight in St. John’s, Newfoundland.  The issue to be addressed is whether the...
71-C-A-2019 | Decision | 2019-10-28
Eusebia Martins, Jose Martins, Nicholas Tanti, and Jessica Tanti against Sunwing Airlines Inc. - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding a change of schedule and the addition of a stopover to their non‑stop flight from Toronto, Ontario, to St. Petersburg, Florida, which was scheduled to depart on January 25...
73-C-A-2019 | Decision | 2019-10-28