Decisions and determinations
Showing 1-2 of 2 decisions.
SUMMARY  This decision addresses whether Air Canada has complied with the Canadian Transportation Agency’s (Agency) direction in Decision No. LET-AT-A-80-2017 to develop or implement either a homegrown special service request (SSR) code for Mr. Kruger or an alternative accommodation measure that...
63-AT-A-2018 | Decision | 2018-12-04
SUMMARY  Ms. Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
59-AT-A-2018 | Decision | 2018-10-25