Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Showing 1-10 of 567 decisions.
[1] On determining that there is an undue barrier to the mobility of persons with disabilities or that a person has been adversely affected by the contravention of any provision of accessibility regulations made by the Agency, the Agency may award compensation of up to $20,000 for pain and...
AT-2021-200 | Determination | 2021-12-24
[1] On determining that there is an undue barrier to the mobility of persons with disabilities or that a person has been adversely affected by the contravention of any provision of accessibility regulations made by the Agency, the Agency may award compensation of up to $20,000 for pain and...
AT-2021-199 | Determination | 2021-12-24
SUMMARY
[1] Rosalie Finlay was scheduled for a round-trip travel with Sunwing Airlines Inc. (Sunwing) to Varadero, Cuba, in May 2015. She alleged that during her return flight her wheelchair was damaged. She filed an application with the Agency alleging that she faced undue obstacles to her...
110-AT-A-2021 | Decision | 2021-10-15
SUMMARY
[1] The Canadian Transportation Agency (Agency) has received applications from the applicants for temporary exemptions from certain provisions of the ATPDR, pursuant to subsection 170(3) of the CTA, due to the ongoing impacts of the COVID-19 pandemic.
[2] Under subsection 170(3) of the CTA...
AT-2021-151 | Determination | 2021-10-12
SUMMARY
[1] Omur Taskin filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Turkish Airlines for their refusal to rebook him free of charge on flights with full-flat or full bed seating (also referred to as fully reclining), as well as for an inbound flight...
38-AT-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision Nos. 66-AT-A-2010, 430-AT-A-2011 and 227-AT-A-2012, regarding accommodations for persons whose allergies to cats constitute a disability. WestJet argues that...
32-AT-A-2021 | Decision | 2021-04-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its alleged failure to provide bus services that are wheelchair accessible.
[2] The applicant stated that travel options for persons with disabilities within...
26-AT-MV-2021 | Decision | 2021-04-14
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent pursuant to subsection 172(1) of the CTA concerning the difficulties they experienced in obtaining wheelchair assistance for their flight from London, United Kingdom, to Vancouver...
25-AT-A-2021 | Decision | 2021-04-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to:
subsection 172(1) of the CTA, with respect to WestJet’s alleged failure to provide appropriate seating and wheelchair assistance; and
subsection 110(4) of the Air...
11-AT-C-A-2021 | Decision | 2021-02-15
Whereas, pursuant to subsection 36(2) of the Canada Transportation Act, the Canadian Transportation Agency has given the Minister of Transport notice of the annexed Regulations Amending the Accessible Transportation for Persons with Disabilities Regulations and the Canadian Transportation Agency...
2020-AT-186 | Order | 2020-12-15