Decisions and determinations
Showing 1-3 of 3 decisions.
Introduction  As the result of a complaint by Gábor Lukács, the Canadian Transportation Agency (Agency) ordered WestJet in Decision No. 483-C-A-2010 dated November 24, 2010 to: revise its tariff applicable to domestic services to provide for a limit of liability for the carriage of baggage at a...
418-C-A-2011 | Decision | 2011-11-30
INTRODUCTION Daniel Bates filed a complaint with the Canadian Transportation Agency (Agency) against Air Canada regarding an additional collection in airfare he incurred as a result of an itinerary change he made. Mr. Bates alleges that Air Canada’s terms and conditions of carriage are unclear,...
416-C-A-2011 | Decision | 2011-11-28
On June 13, 2011, Dave Lofranco filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding difficulties he experienced as a result of his allergy to peanuts on Air Canada Flight No. 1038 from Denver, Colorado, United States of America to Toronto, Ontario,...
409-AT-A-2011 | Decision | 2011-11-17