Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-4 of 4 decisions.
SUMMARY  Ivetta Gvozdetckaia filed an application with the Canadian Transportation Agency (Agency) against Korean Air regarding the amount of the refund due to her after she cancelled the return portion of her round-trip travel from Vladivostok, Russia to Vancouver.  Ms. Gvozdetckaia is...
45-C-A-2018 | Decision | 2018-06-15
Mohammad Naeem against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY  Mohammad Naeem filed an application with the Canadian Transportation Agency (Agency) against Air Canada, stating that he cancelled flights to the United States of America because of an “entry ban” on Muslims. He is seeking a full refund for the cost of those flights.  On February 9,...
32-C-A-2018 | Decision | 2018-04-11
SUMMARY  Hamayoon Sanayei filed an application with the Canadian Transportation Agency (Agency) against Wow air regarding the delayed departure of Flight No. WW721 from Berlin, Germany, to Keflavik, Iceland on October 12, 2017. Following the delayed departure of Flight No. WW721, Mr. ...
24-C-A-2018 | Decision | 2018-03-21
Asif Uz Zaman, on behalf of himself, his wife, Jehan Jamir Rumkey, and their minor children against Saudi Arabian Airlines Corporation carrying on business as Saudi Arabian Airline - consumer complaint
SUMMARY  The applicants filed an application with the Canadian Transportation Agency (Agency) against SAA concerning the cancellation of Flight No. SV0060 from Toronto, Ontario, Canada to Jeddah, Saudi Arabia on December 21, 2016.  The applicants are seeking compensation in the amount of CAN$...
9-C-A-2018 | Decision | 2018-02-02