Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-6 of 6 decisions.
[1] The applicant purchased a ticket from the respondent for round-trip travel from Ottawa, Ontario, to Edmonton, Alberta, via Calgary, Alberta, departing on April 9, 2020 and returning on April 14, 2020.
[2] Prior to the applicant’s scheduled date of departure, the Province of...
117-C-A-2021 | Decision | 2021-11-03
[1] Linda Souraya purchased round-trip tickets to travel from Calgary, Alberta, to Abbotsford, British Columbia, with Flair. When she arrived at the airport in Abbotsford for her return flight on February 26, 2020, she was informed that her flight had been cancelled. Ms. Souraya states that...
113-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Ivetta Gvozdetckaia filed an application with the Canadian Transportation Agency (Agency) against Korean Air regarding the amount of the refund due to her after she cancelled the return portion of her round-trip travel from Vladivostok, Russia to Vancouver.
[2] Ms. Gvozdetckaia is...
45-C-A-2018 | Decision | 2018-06-15
SUMMARY
[1] Mohammad Naeem filed an application with the Canadian Transportation Agency (Agency) against Air Canada, stating that he cancelled flights to the United States of America because of an “entry ban” on Muslims. He is seeking a full refund for the cost of those flights.
[2] On February 9,...
32-C-A-2018 | Decision | 2018-04-11
SUMMARY
[1] Hamayoon Sanayei filed an application with the Canadian Transportation Agency (Agency) against Wow air regarding the delayed departure of Flight No. WW721 from Berlin, Germany, to Keflavik, Iceland on October 12, 2017. Following the delayed departure of Flight No. WW721, Mr. ...
24-C-A-2018 | Decision | 2018-03-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against SAA concerning the cancellation of Flight No. SV0060 from Toronto, Ontario, Canada to Jeddah, Saudi Arabia on December 21, 2016.
[2] The applicants are seeking compensation in the amount of CAN$...
9-C-A-2018 | Decision | 2018-02-02