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Showing 51-60 of 427 decisions.
Karima Aous Baiou against Air Canada also carrying on business as Air Canada rouge and Air Canada Cargo - consumer complaint
SUMMARY [1] Karima Aous Baiou filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her from Montréal, Quebec, Canada to Frankfurt, Germany, on August 3, 2016. [2] Mrs. Aous Baiou is requesting a reimbursement of $2,075.48: $1,...
10-C-A-2018 | Decision | 2018-02-07
Jairus Abuya against Ethiopian Airlines Enterprise carrying on business as Ethiopian Airlines - consumer complaint
SUMMARY [1] Jairus Abuya filed an application with the Canadian Transportation Agency (Agency) against Ethiopian Airlines regarding the loss of his unchecked baggage. Mr. Abuya forgot his unchecked baggage at the Toronto Pearson International Airport (Toronto Airport) when travelling from Toronto,...
11-C-A-2018 | Decision | 2018-02-07
Jasminka Jasna Mudrinic against Air Serbia a.d. Beograd - consumer complaint
SUMMARY [1] Jasminka Jasna Mudrinic filed an application with the Canadian Transportation Agency (Agency) against Air Serbia regarding damage to her checked baggage and items missing from it. Ms. Mudrinic is seeking compensation in the amount of EUR1,515 for the missing items, and CAN$395 for...
8-C-A-2018 | Decision | 2018-02-02
Asif Uz Zaman, on behalf of himself, his wife, Jehan Jamir Rumkey, and their minor children against Saudi Arabian Airlines Corporation carrying on business as Saudi Arabian Airline - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) against SAA concerning the cancellation of Flight No. SV0060 from Toronto, Ontario, Canada to Jeddah, Saudi Arabia on December 21, 2016. [2] The applicants are seeking compensation in the amount of CAN$...
9-C-A-2018 | Decision | 2018-02-02
Lynne Faught against Air Canada carrying on business as Air Canada Rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] Lynne Faught filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to her lost baggage. Ms. Faught filed with Air Canada a completed Interim Expense Claim Form, Airline Baggage Identification Chart, and Itemized List and Description of...
7-C-A-2018 | Decision | 2018-01-30
Edward Clairmont and Brenda Adam against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning the rescheduling of various segments of their round-trip travel with Air Canada from Windsor, Ontario, Canada to Montreal, Quebec, Canada, via Toronto, Ontario, Canada. [2] The applicants...
4-C-A-2018 | Decision | 2018-01-12
Jody Mckenna on behalf of herself and her husband, Colin Marshall against Air Canada carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning Air Canada’s cancellation of several portions of the applicants’ multi-segment itinerary. [2...
2-C-A-2018 | Decision | 2018-01-10
Shahid Saleem against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] Shahid Saleem filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delay in the delivery of, and the loss of items from his checked baggage while travelling for work on May 2, 2017 from Edmonton, Alberta to Fort St. John, British...
1-C-A-2018 | Decision | 2018-01-10
Oswin Paes, Cynthia Fernandes, Nathan Paes and Nigel Paes against Qatar Airways (Q.C.S.C.) carrying on business as Qatar Airways, as Qatar Airways Cargo and as Qatar Executive - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that Qatar wrongfully refused them transportation on the return portion of their round-trip travel on January 1, 2017. [2] The applicants seek compensation for damages and expenses incurred as...
112-C-A-2017 | Decision | 2017-12-22
Maurice Kanschat against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo  - consumer complaint
SUMMARY [1] Maurice Kanschat filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to the cancellation of his round-trip ticket from Manila, Philippines to Toronto, Ontario, Canada (with stops in Lapu-Lapu, Philippines; Bangkok, Thailand; and Addis...
110-C-A-2017 | Decision | 2017-12-15