Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Showing 1-10 of 25 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that Qatar wrongfully refused them transportation on the return portion of their round-trip travel on January 1, 2017.
[2] The applicants seek compensation for damages and expenses incurred as...
112-C-A-2017 | Decision | 2017-12-22
SUMMARY
[1] Maurice Kanschat filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to the cancellation of his round-trip ticket from Manila, Philippines to Toronto, Ontario, Canada (with stops in Lapu-Lapu, Philippines; Bangkok, Thailand; and Addis...
110-C-A-2017 | Decision | 2017-12-15
SUMMARY
[1] In Decision No. LET-C-A-31-2017, the Canadian Transportation Agency (Agency) directed TAP to show cause why the Agency should not find Rules 55(B)(3)(b) and (c) of its International Passenger Rules and Fares Tariff, NTA (A) No. 314 (Tariff) unclear and unreasonable, and why the Agency...
109-C-A-2017 | Decision | 2017-12-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Jet Airways regarding the delayed delivery, loss of items and damage to their checked baggage. The applicants seek compensation in the amount of $2,643.50, which accounts for:
damage to their...
108-C-A-2017 | Decision | 2017-12-13
SUMMARY
[1] Shahbaz Ahmad filed an application with the Canadian Transportation Agency (Agency) against PIA regarding the loss of one of his checked bags while travelling from Lahore, Pakistan to Toronto, Ontario, Canada on November 18, 2016.
[2] Mr. Ahmad is seeking reimbursement in the amount of...
107-C-A-2017 | Decision | 2017-12-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning a requested change to the return portion of their roundtrip tickets from Toronto, Ontario, Canada to Dhaka, Bangladesh.
[2] The applicants are seeking CAN$3,000 for the new tickets that they...
103-C-A-2017 | Decision | 2017-11-21
SUMMARY
[1] Vladimir Savchenko filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning the modifications Lufthansa made to his itinerary which resulted in him missing a...
104-C-A-2017 | Decision | 2017-11-21
SUMMARY
[1] Farzana Mahida filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning Jet Airways’ alleged refusal to carry her unaccompanied son from Mumbai, India to Toronto,...
100-C-A-2017 | Decision | 2017-11-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the addition of a stopping place to their one-way travel from Havana, Cuba to Toronto, Ontario, Canada. The revised itinerary was unacceptable to the applicants; however, Air Transat refused...
98-C-A-2017 | Decision | 2017-11-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning missing Flight No. EK4675 from Toronto, Ontario, Canada to Halifax, Nova Scotia, Canada on...
99-C-A-2017 | Decision | 2017-11-03