Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 12 decisions.
November 21, 2003
IN THE MATTER OF a complaint by Tim Walton, on behalf of Wills Thomas and his wife, Monica Nolet, and Parker Kennedy and his wife, Sheila Kennedy, concerning the range of fares offered by Air Inuit Ltd./Air Inuit Ltée for round-trip travel between Sanikiluaq, Nunavut, and Montréal...
654-P-A-2003 | Decision | 2003-11-21
November 18, 2003
IN THE MATTER of a complaint filed by Katrine Plotnikova on behalf of her mother, Taissia Nekrassova, with respect to the refusal by Aeroflot-Russian Airlines to compensate Mrs. Nekrassova for a lost suitcase.
File No. M4370/A896/01-4
COMPLAINT
On November 20, 2001, Katrine...
646-C-A-2003 | Decision | 2003-11-18
July 2, 2003
IN THE MATTER OF Decision No. 332-C-A-2003 dated June 6, 2003 - Complaint by Adrianus Hendriks against WestJet.
File No. M4370/W221/03-4
In its Decision No. 332-C-A-2003, the Canadian Transportation Agency (hereinafter the Agency), pursuant to paragraph 113.1(a) of the Air...
388-C-A-2003 | Decision | 2003-07-02
June 27, 2003
IN THE MATTER OF a complaint by Sylvie Desrochers against Aeroflot - Russian Airlines concerning the lack of clarity of its involuntary revised routings policy with respect to international travel.
File No. M4370/A565/01-1
COMPLAINT
On February 27, 2003, Sylvie Desrochers filed...
382-C-A-2003 | Decision | 2003-06-27
Follow-up - Decision No. 388-C-A-2003
June 6, 2003
IN THE MATTER of a complaint filed by Adrianus Hendriks with respect to WestJet's decision to remove Mr. Hendricks and his travelling companion from its Flight No. WS969 from Varadero, Cuba to Toronto, Ontario, Canada, on January 18, 2003.
File...
332-C-A-2003 | Decision | 2003-06-06
April 3, 2003
IN THE MATTER OF a complaint by Danny Yehia against Air Canada alleging that Aeroplan divulged, without his consent, personal information about him to another party.
File No. M4370/A74/02-1113
COMPLAINT
On November 8, 2002, Danny Yehia filed with the Air Travel Complaints...
185-C-A-2003 | Decision | 2003-04-03
April 3, 2003
IN THE MATTER OF a complaint by Carol Kulesha, on behalf of the Queen Charlotte/Skidegate Landing Management Committee, concerning the $510.39 fare offered by Air Canada on March 31, 2001 for round-trip travel between Sandspit and Vancouver, British Columbia.
File No. M4370/A74/01-596...
184-P-A-2003 | Decision | 2003-04-03
March 7, 2003
IN THE MATTER of a complaint filed by Marilyn McGowan with respect to the refusal by Skyservice to accept her as a passenger on March 28, 2001.
File No. M4370/R177/01-8
BACKGROUND
On October 31, 2002, the Canadian Transportation Agency (hereinafter the Agency) issued Decision No....
127-C-A-2003 | Decision | 2003-03-07
February 25, 2003
IN THE MATTER OF a complaint by Amarnath Kshatriya against Air Canada concerning the mileage accumulation policy of Air Canada's Aeroplan Program with respect to reduced fare tickets for domestic travel.
File No. M4370/A74/01-1554
COMPLAINT
On November 5, 2001, Amarnath...
88-C-A-2003 | Decision | 2003-02-25
February 20, 2003
IN THE MATTER OF a complaint by Douglas Baldwin concerning the $2,060.82 fare and the range of fares offered by Air Canada on or about July 25, 2000 for travel between Toronto, Ontario and Saskatoon, Saskatchewan.
File No. M4370/A74/00-130
COMPLAINT
On July 26, 2000, Douglas...
79-P-A-2003 | Decision | 2003-02-20